Do you offer a trial subscription?
If you need to return or exchange an item you can send it back at no cost or take it to your neighborhood store. Because they are so light weight, you can transport them easily from room to room, from yard to yard, or take them on excursions outside to camping areas or long trail hikes. What a hit it was!
Yes, we are currently offering a day free trial. Which payment methods can I use?
The ShippingPass subscription can be purchased with all major credit and debit cards. Yes, your subscription will auto-renew renew after your free trial and after your 1 year subscription has ended so you have no service interruption.
How do I turn off auto-renewal? Auto-renewal can be managed in My Account. Will I get a refund if I cancel my subscription? You are eligible for a full refund if no ShippingPass-eligible orders have been placed.
You cannot receive a refund if you have placed a ShippingPass-eligible order. In this case, the Customer Care team will remove your account from auto-renewal to ensure you are not charged for an additional year and you can continue to use the subscription until the end of your subscription term.
I'm eligible for a refund. How do I cancel my subscription? Visit our Help Center and contact Customer Care. ShippingPass is open to everyone, no invitation required. Am I able to set up sub-accounts within my ShippingPass subscription for family and friends?
No, currently you cannot share your ShippingPass account. Why did my order come in multiple boxes? We do our best to get your whole order in one box, but sometimes product is housed in different facilities, resulting in more than one box.
Why is my favorite product not ShippingPass-eligible anymore? The ShippingPass assortment is continually being optimized. ShippingPass Want to get your items fast without the pricey shipping fees? Whether you need a gift in a pinch or you're simply running low on household essentials, a ShippingPass subscription gets you the things you need without hurting your pocket. When you purchase ShippingPass you don't have to worry about minimum order requirements or shipping distance.
No matter how small the order or how far it needs to go, ShippingPass provides unlimited nationwide shipping.
If you need to return or exchange an item you can send it back at no cost or take it to your neighborhood store. To see if ShippingPass is right for you, try a day free trial. Also, with ShippingPass, there is no need to worry about commitment. If you decide you want to discontinue the service, you can cancel your subscription at any time.
No matter what your shipping needs, Walmart's got you covered. Sign up for ShippingPass so you can shop more, save money and live better.
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